01865 841911 | enquiries@stevecross.co.uk
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Steve Cross
Plumbing & Heating Ltd
Steve Cross is celebrating 35 years in business. Please call us today to discuss any of you Wet Room or Disability Bathroom needs.
Steve Cross Plumbing & Heating Ltd covers all your air-source and ground-source heat pump servicing, maintenance and repair needs. Please contact us for more information
Professional Plumbers in Oxford and the Surrounding Areas
At Steve Cross Plumbing & Heating Ltd, we provide domestic clients in Oxford, Kidlington, Bicester and the surrounding areas of Oxfordshire with a wide range of maintenance and installation services. Our team of expert plumbers, bathroom fitters and kitchen fitters are trained to fit new heating systems, including solar panels and underfloor heating, in addition to carrying out gas and oil boiler repairs and central heating servicing for Worcester Bosch products and more.
The key service areas we cover include Oxford, Banbury, Witney, Abingdon, Headington, Carterton, Burford and Thame. Customers in these areas rely on our plumbers for professional advice, installation and maintenance work.
About Our Company
Established in 1978, we are a family-run company which began as a group of bathroom fitters, trained to carry out high-quality installations for domestic clients in the local area. Based in Kidlington in Oxfordshire, Steve Cross Plumbing & Heating Ltd has flourished with 30 years of industry knowledge, boasting a team of master plumbers, kitchen fitters and engineers, who are fully-qualified to carry out gas and oil boiler repairs and central heating servicing at properties in and around Oxford.
We are proud to be members of the Office of Fair Trading (OFT) and Buy with Confidence Scheme. This means clients in Oxford, Kidlington, Bicester, Banbury, Witney, Abingdon, Headington, Carterton, Burford, Thame and the surrounding Oxfordshire areas can rely on our services, which are approved by UK Trading Standards. In addition to holding a Chartered Institute of Plumbing and Heating Engineering (CIPHE) membership, our plumbers, bathroom fitters and kitchen fitters are accredited by the BPEC, which provides essential training in the Building Services Engineering (BSE) sector.
The team at Steve Cross Plumbing & Heating Ltd consists of Gas Safe registered plumbers (8189), experienced at undertaking gas and oil boiler repairs and central heating servicing at homes in Oxford, Kidlington and the nearby areas. By choosing us as your local plumbers, you receive a professional installation and repair service that works to the high standards expected of those on the register.
As Gas Safe registered plumbers (8189) known in the local regions, we pride ourselves on our reputation. To deliver client satisfaction each and every time, our local plumbers blend friendly customer service with an eye for quality.
Our Services
Our company specialises in renovations and refurbishments at your home, with bathroom fitters, kitchen fitters and plumbers to manage new suites; from initial concepts to the final installation. Whatever your style, our creative team will meet with homeowners in Oxford, Kidlington and the nearby areas to discuss compatible, fashionable designs for turnkey fit-outs at irresistible prices. To help choose the right bathroom or kitchen for you, we can arrange for clients to visit local properties to admire our unparalleled workmanship – the ideal showroom experience!
We are primarily Worcester Bosch-accredited installers, but our team also fits other boilers to suit your household. New boilers from Worcester Bosch come with a 2- to 13-year guarantee. In addition to central heating servicing, we take pride in helping clients to qualify for Renewable Heating Incentives (RHI) at properties in Oxford, Banbury, Witney, Abingdon, Headington, Kidlington and the surrounding areas, with Mitsubishi Electrical Ground Source, Air-to-Water and Air-to Air heat pumps, and energy-saving solar panel installations.
Our sister company, Steve Cross Heat Pumps, is a specialist in air conditioning and refrigeration. We are F-Gas registered, ODS compliant and specialists in hydrocarbon RAC systems. Installation, servicing or repair, we have the team and resources needed to work on HVAC, F-Gas, VRV and VRF installations, and on all other products and systems.
What Our Customers Can Expect
- Premium quality installations, gas and oil boiler repairs and maintenance work carried out at properties in Oxford, Kidlington, Bicester, Banbury, Witney, Abingdon, Headington, Carterton, Burford, Thame and the surrounding Oxfordshire areas, which are all supervised by company founder Steve Cross
- Friendly and professional services, carried out by a fully-qualified team of plumbers, bathroom fitters and kitchen fitters who are CRB checked
- Superior installations, gas and oil central heating servicing and boiler repairs for brand-new bathrooms and kitchens, which meet current UK Building Regulations
- Major-brand products from Worcester Bosh and Mitsubishi Electrical used for all installations carried out by electricians, plumbers, bathroom fitters and kitchen fitters
- Artisan fireplaces and gas or electric fires fitted for additional heating solutions
Your Local, Gas Safe Registered Plumbers (8189)
To become a member of the Gas Safe register, an engineer must undergo the right training. In return for working to keep property owners safe, they receive the Gas Safe ID card, which gives their clients the ultimate peace of mind.
We understand that you need local plumbers with the right accreditation, and work across Oxford, Kidlington, Banbury, Witney, Abingdon and the surrounding areas – giving clients the plumbing, boiler and central heating services they need through a risk-free service.
If you’re looking for expert plumbers, bathroom fitters or kitchen fitters in Oxford, Kidlington, Bicester and the surrounding areas, call 01865 841 911.
TESTIMONIALS
Mr & Mrs Isles - Kidlington
We had our bathroom installed. The workman were clean, tidy and very professional. We had a hiccup with the work top but that was soon resolved by the office staff. Phil B the engineer was brilliant and nothing was too much trouble. The works finished on time and our bathroom is stunning. We will definitely recommend you to our friends and family. Good job!
Mrs Savage - Kidlington
My very warmest thanks to all the team at Steve Cross Plumbing. Superb workmanship, in particular Phil D for his co-operation and much help along the way. Thank you.
Mrs Pomeroy - Abingdon
We had our bathroom fitted by Steve Cross Plumbing. They arrived when they said they would and all the trades turned up on time to do their tiling, plastering etc. Everyone discussed things with us as they went along. The bathroom was fitted without fuss and intrusion. Steve Cross came to check we were happy with the job. A very friendly and professional company. The girls in the office were very helpful with our choices as was Paul. The kitchen is our next project!
Mrs Newhoffer - Oxford
The bathroom looks fantastic and again I would like to express my thanks for the great workmanship that has made it such a success. I recommend you to other people all the time for being helpful at the planning stage and skilled at transforming rooms with a minimum amount of upheavel. Thank you.
Mrs Cope, Thame
We chose a local family run firm and were impressed with the estimator and the way our job was handled. Selected your company on ability not on price. All the team did what they were asked to do and more.
Mr Smith Oxford
I would like to thank the two plumbers and electrician who worked at my house, they were a credit to your company. All were friendly and polite, spent the time to answer any questions I had and tidied up after themselves. We are all quick to criticize and rarely give praise where it is due, so I felt it was important to let you know how pleased we are with the new boiler and the service we received from yourselves.
Mr Person, Wheatley
You provided a gas fire a few years ago and noted you were specialised installers for bathrooms as well. Your very friendly service at the time was remembered. We had complete confidence in your service and have recommended you.
Mr & Mrs Taylor, Kidlington
Your company installed a combi boiler and we were very satisfied with your excellent service. We had our bathroom fitted with the minimal interruption. I know one shouldn’t rest on their laurels as you can get complacent but you have a first class team, so from our point of view there wasn’t anything you could have done better.
Mr & Mrs Rogers, Kidlington
We had 3 quotes all about the same cost. We liked the approach of the estimator and the fact that the engineers were not sub contractors. Also 5 year guarantee on the boiler.
Mr & Mrs Morris, Oxford
We had seen you vans around and telephoned to make an appointment for our bathroom to be refurbished. We choose wisely. Everything from start to finish was carried out to a high standard. No fuss was made when we changed our mind at the last minute on a few items. Not the cheapest quote but worth the extra.
Mr Turner, Witney
One stop shop, bathroom, heating and fireplace. Everything was carried out by organised staff from the office. Any concerns were sorted out immediately. Fantastic job. Engineers clean tidy and worked together on all projects. Thank you.
Mrs Sommerscales, Kidlington
We choose Steve Cross because they are a long established firm. We really appreciated their punctuality, thoroughness and help with small things we hadn't thought about. We couldn't fault a thing. The girls in the office were very helpful and there at all times. We would certainly recommend them. If we ever get around to having a new kitchen we know where to go.
Mr Bloomfield & Mrs Shepherd
We chose Steve Cross after the favourable comments online and other comments we heard. We are more than happy with the finished result of our two bathrooms. 10/10 for all aspects of fitting, reliability competence and tidiness. There was nothing they could have done better.
Mr & Mrs Rhodes - Witney Oxon
We found you on the "Buy with Confidence" scheme and were pleased with the initial visit for the quote. All our bathrooms were carried out to our satisfaction. Professional service, felt comfortable with your workforce in our house over a number of weeks. Tiler left a bit of a mess but this was soon cleared away. We will be renewing our kitchen in the future.
Mr Hall Oxford
I am most grateful for all the work your team has done to install my shower and develop my bathroom. They worked to a high standard of quality despite the difficulties and changes made necessary during the procedure. Many thanks to all.
Janice
My mother & father-in-law were very pleased with their new shower. My mother-in-law, who is 94, was dreading the thought of workmen, noise & upheaval. However, due to the very professional attitude & workmanship of Joe she needn’t have worried, everyday she commented what a polite young man he was, along with his young apprentice. Each afternoon the bathroom was left tidy & hoovered, she was pleased they enjoyed all the cups of tea she made them! Many Thanks
Isabel and David
We are very pleased with our new bathroom. It's like being in a luxury hotel! We are just painting the top part of the walls, and once finished I will send some photos.
Everything was completed to a very high standard. Richard and Harvey were very professional, explained what they were going to be doing each day. They left it clean and tidy at the end of a day, and never made any mess. Richard was very knowledgeable, nothing was too much trouble for them and they really took pride in their work.
Paul who came out to do the plans etc was also very professional and helpful, as we weren't really sure what we wanted to achieve. Adam the tiler was faultless. Excellent job all round.
Heat Pump Servicing, Maintenance and Repairs
Steve Cross Plumbing & Heating Ltd covers all your air-source and ground-source heat pump servicing, maintenance and repair needs.
Air-source and ground-source heat pumps typically last between 20 to 30 years. However, to maximise your device’s longevity, and to get the best possible return on your investment, you must schedule servicing and maintenance checks at the recommended intervals. You should check your system at least once a year. For the ultimate peace of mind, you can leave this to us.
As well as these annual checks, current industry guidelines advise professional servicing every 2 to 3 years. With our meticulous attention to detail, we ensure your device continues to perform at optimal efficiency.
We can also identify small issues before they develop into bigger problems. Fast, effective repairs help to keep lifecycle costs down while minimising the chances of a breakdown.
Did you know that households in Britain use three quarters of their consumed energy for water and space heating? Across the country, we spend approximately £13.5b heating our homes. However, with fossil fuel costs rising, an increasing number of homeowners are looking for ways to reduce hot water and heating bills.
The traditional technologies used by most households produce too much carbon dioxide. With climate change concerns growing year on year, we simply cannot keep using gas and oil indefinitely. For a more sustainable approach, we must make the switch to clean, renewable sources of energy.
Our air-source heat pumps tick every box. Drawing energy from the ambient air, these installations use the same technology as your fridge, except in reverse. Air-source heat pumps only need electricity and water connections to upgrade air into renewable energy for your home’s heating and hot water.
During winter, you can expect 3KW/h of energy for every 1KW/h drawn from the air. In the summer, this rises to 5KW/h of energy for every 1KW/h. This makes air-source heat pumps between 300% and 500% efficient. At best, oil and gas achieve 90% efficiency.
Air-source heat pumps maintain a constant ambient temperature for optimal comfort. We can install them to work seamlessly with radiators and underfloor heating systems. Installation requires no ground disruption at all, keeping mess and disruption to an absolute minimum.
With lower carbon emissions, devices with a long lifecycle and safer operation than combustion-based heating systems, it’s easy to see why so many property owners are turning to air-source heat pumps for their energy needs.
REGISTERED TRUSTMARK SCHEME MEMBER
Steve Cross Heat Pumps is proud to be a Trustmark scheme member. The scheme, endorsed by the government, covers the work that tradespeople undertake for consumers. When a consumer chooses a registered Trustmark service provider, they know the company has undergone strict vetting and meets high standards for customer service, ethical trading practices, technical competence and environmental awareness.
We work in compliance with the Trustmark Code of Conduct, the Trustmark Customer Charter and the Trustmark Framework Operating Requirements.